Dear Oma Comp:
I extend my appreciation for your outstanding selection of staff, that being the excellence of Derek Paprzycki, Computer Technician. He is delightful to work with. With immediacy he addresses challenges.
About one and a half months ago, our computer showed, “32 viruses”. We had it cleaned and checked with another company. They checked out our lap top as “healthy”. Unfortunately, neither was in excellent condition.
For 3 weeks friends who are acquainted with computers cleaned and worked on my lap top which had a multitude of problems. We were concerned it was contaminated with another virus; however, fortunately, being old, it was reflecting its age.
I am completing a book which is backed up by an outside company and my confidence in getting a new computer and transferring information was at the low end of the totem pole—especially if the cause of the problems was a virus! After no printer and the computer seldom working we decided to transfer the materials to another laptop in excellent condition.
My friend Elsa Silverman suggested and applauded Omacomp Corporation. The referral was great, thus I called immediately. My call was returned right away and that very day, Derek came out to my home. It was standard. (If he did not come to my home the problems with the printer could not be resolved as it was the house computer creating the challenge.) Derik thought this would be an easy transfer until he began. The old laptop moved at a snails pace and the regular computer was not far off. There were problems and he addressed each issue with consistent efficiency and patience. When he was ready for the transfer, it took extensive time to complete documents, thus he took the computers home to complete. The next day he brought both back and addressed the memory and recommended virus protectors. He was indeed extremely thorough.
What a delight it is to have my new special laptop functioning quick and easy. What a delight it is to know that my book is just fine and protected by Carbonite. Derek even showed me how to alter material from Microsoft Works to Microsoft Word in the proper format. He was diligent and patience with a computer novice’s explanations. I highly recommend Omacomp Corporation and Derek Paprzycki.
Thank you to Omacomp Corporation for their excellent choice of staff. All my friends and those I meet will hear about this caring company of service.
May all of us know the value of responsible, accountable technical abilities and the dedication to doing great work.
Suzanne I. Serlin-Resnick