OMA Comp

Web Design & Development

UX

Is Your E-commerce Shopping Cart Causing You to Lose Sales?

OMA Comp Conversion Rate

There is one thing that many online shoppers consider more important than cost. That essential component is convenience. The more a user struggles to check out, the more likely they are to change their mind.

The Baymard Institute released an E-commerce checkout usability study that covered seven years of testing and research. They found that 35% of consumers left because they had to take the time to create an account to buy and 27% felt that the checkout process took too long or was too complicated. And 22% experienced an error or crash when they tried to order.

All of these responses indicate a significant number of sales lost because of a poorly designed or malfunctioning online shopping cart.

Tips for Building Your Shopping Cart

There are important items to consider when you build a shopping cart. The following tips will help you get started.

  • Look Through the Eyes of Your Customers – Make sure you view the experience through the eyes of your customers (UX design). This will help you identify problems and create a streamlined finished product.
  • Don’t Overload the User with Unnecessary Content – Content is critical on your website but don’t add any unnecessary content to your shopping cart page. Keep it straightforward without distractions or obstacles.
  • Minimalist Design Works Best with Todays Shoppers – Internet users consistently prefer a minimalist web design for their shopping cart. Keep it simple, and they will be more likely to follow through with their purchases.
  • Make Sure You Include a View Cart Button – Have a view cart button on your website. These are usually displayed in the upper, right-hand corner of every page. Make it easy for the user to jump right to the shopping cart anytime they want.

If you need to develop a new shopping cart or have questions about shopping cart design, we can help. Contact OMA Comp today to find out how you can convert more visitors into paying customers.

UX and UI in Your Web and App Design

OMA Comp Care About UX and UI In Your App or Web Design

Good web or app design should be focused on the needs and abilities of the user. If your user base struggles to understand and navigate it, then it will fail. The first step is understanding what UX and UI components are and why they are so important.

What Is UX?

UX stands for “user experience.” This term is used to describe the behaviors and feelings of the user when they access your app or website. It looks at the user’s perspective in terms of both design and function.

What Makes a Good UX?

Every second your app or site takes to load increases the chances of the user bouncing or navigating away. The site should be optimized for fast response times. Think like your users when developing the UX. What is it that you want them to do when entering your app or site. This should be your Call to Action. Consider what emotions you would like them to experience. Focus on evoking those feelings or responses through color, shape, content, sounds, and navigation elements.

What Is UI?

UI refers to the “user interface.” This includes the controls and displays found on a website or app. They are traditionally viewed as buttons or links. Newer technology also incorporates gestures.

What Makes a Good UI?

A good UI should feel natural to the user. It should be intuitive. Most won’t bother reading a manual or help document. The interface should form a human connection and be easy to understand and navigate.

A good UI and UX requires specific skills and an understanding of your audience. If you have questions or would like to learn more, let us know. We will discuss your needs and help find solutions that work for you and your audience, so we can develop the best website or app for your business goals, brand and consumer.