Behind every great kid is a truly amazing dad. Thank you for being mine.
Happy Father’s Day 2025
Windows 10 Support Ends October 2025 – What You Need to Know and Do Now
Microsoft has officially announced that support for Windows 10 will end in October 2025. After this date, there will be no more security patches, updates, or technical support — putting your system at serious risk.
Why It Matters
Running an unsupported operating system exposes you to new and evolving cybersecurity threats. Without updates, your device becomes an easy target for hackers — whether you’re a business owner managing sensitive data or a home user browsing the web and checking email.
What Are Your Options?
If you’re still using Windows 10, it’s time to take action:
- Upgrade to Windows 11 if your device meets compatibility requirements.
- Replace your PC or laptop if it doesn’t meet the specs for Windows 11 — it’s often more cost-effective than trying to patch together temporary fixes.
- NEW: Purchase Extended Security Updates (ESUs)
For individuals and Windows 10 Home users, Microsoft will offer ESUs through select providers. This can give you up to three additional years of security updates — a short-term solution if you’re not ready to upgrade right away.
The Real Cost of Ignoring Security
At OMA Comp, we see 2–3 compromised systems per week — and most victims never expected it would happen to them.
Here’s what’s typically lost during a breach:
- Access to email, client communications, or sensitive business data
- Control of social media accounts
- Financial and banking access
- Personal identity information
The cost of recovery — in downtime, data loss, and emotional stress — can far exceed the price of a new, secure device.
How OMA Comp Can Help
We provide complete upgrade and protection services, including:
- Windows 11 upgrades and custom installations
- New PC and laptop replacement options
- Managed antivirus with real-time threat detection
- Scheduled maintenance plans for personal and business devices
- HIPAA, financial, and industry compliance support
7 Things You Can Do Today to Stay Safe
- Upgrade your operating system — don’t wait until support ends
- Use strong, unique passwords with a password manager
- Enable two-factor authentication (2FA) wherever possible
- Update all software — including apps, browsers, and drivers
- Install managed antivirus with 24/7 monitoring
- Back up your data weekly to both cloud and local storage
- Be skeptical of email links and attachments — phishing is still a top threat
Eye-Opening Stats
- 300,000+ new malware threats are created daily (AV-Test.org)
- 81% of hacking-related breaches involve stolen credentials (Verizon DBIR 2023)
- 43% of cyberattacks target small businesses — but only 14% are ready (Accenture)
Don’t Wait Until It’s Too Late
Tech issues are no longer a matter of “if” — it’s a matter of when. Whether you need to upgrade, explore Extended Security Updates, or just get expert advice on your current setup, we’re here to help.
Contact OMA Comp today to schedule your upgrade or security consultation.
Memorial Day 2025
They gave all so we could have all. We remember you today and every day.
Happy Mother’s Day 2025
To my mom and all the amazing moms thank you for doing the most important job in the world.
Happy Easter 2025!
Pastel outfits, brunch plans, and way too many jellybeans—bring it on, Easter. 🌸🍽️
How to Respond to Negative Reviews (and Why It Matters)
No business is immune to negative reviews. Whether it’s a missed expectation, a misunderstanding, or just a bad day, critical feedback can show up even for the most customer-focused companies. But here’s the good news: how you respond to a negative review can be just as powerful—if not more—than the review itself. A thoughtful, professional reply shows integrity, builds trust, and sometimes even turns unhappy customers into loyal ones.
Here’s a simple, effective approach to responding to negative reviews:
1. Apologize Sincerely
Start with a heartfelt apology—even if the situation wasn’t entirely your fault. Acknowledging the customer’s experience shows empathy and reinforces that you take feedback seriously.
Example:
“We’re very sorry your experience didn’t meet expectations. Your feedback helps us improve, and we’ll be reviewing this with our team.”
A sincere apology doesn’t mean accepting blame for everything; it means recognizing the customer’s disappointment and validating their feelings.
2. Be Gracious and Kind
It’s natural to feel defensive when someone criticizes your work, but it’s important to keep your response calm, professional, and kind. Thank the reviewer for their feedback, even if you disagree with their version of events.
Example:
“Thank you for letting us know. We’ve passed your comments to our staff and will use them as a training opportunity.”
Staying courteous shows maturity and professionalism—and often diffuses tension right away.
3. Invite Them Back
If possible, offer the customer a chance to return and have a better experience. This not only demonstrates your commitment to improvement but also gives you another opportunity to win them over.
Example:
“We’d love a chance to serve you again and provide a better experience next time.”
Sometimes a genuine invitation can turn a frustrated customer into a loyal one.
Final Thoughts
Responding to negative reviews isn’t just about damage control—it’s an opportunity to show who you are as a business. When you respond with sincerity, professionalism, and a willingness to make things right, you turn criticism into connection. And in today’s world, that kind of authenticity matters more than ever.
